Mall Stars – Updated FAQ

We understand some of our players have had questions regarding the latest Mall Stars update (v1.4) and what changes it brings to the Mall Stars universe. We've got all your answers below!

Why do I earn more hearts all of a sudden? Why are they easier to earn in 1.4?
We want Mall Stars to be a fun experience. We’ve realized that our players wanted more hearts to progress through the game and we listened. In update 1.4, players will have a higher percentage of earning hearts each time their Stars enter into a shopping frenzy.

I never have enough supplies. I need to restock faster. What can I do?
A lot of players don’t realize you can purchase additional loading docks. The more docks a person has, the faster their supplies will increase. More supplies means more stock and more stock means more happy, heart giving Stars! Consider picking up a second loading dock to increase the pace and fun of Mall Stars.

I can’t expand my mall any further. How am I supposed to level up?
In the upcoming 1.5 update, players will be given a greater amount of expansion room than ever before! Until 1.5 is released, players will not be able to expand their malls any further. With no expansion space, players may be wondering how to level up. We’d like to introduce you to the store swapping feature.

When you tap on a store, you have the option to swap it for another store/attraction of the same size. When stores or attractions are swapped out, the player earns exp equivalent to that of a new store. Using this method, players are able to swap stores in and out depending on the needs and wants of the Stars currently visiting the mall!

What other features does 1.4 contain? Why should I upgrade?
On top of fixing a lot of performance issues, we’ve added a whole bunch of new quests for players to complete. These quests will earn you currency that you can put back into your mall! Additionally, we’ve introduced a handy restock worker who will take care of your mall while you aren’t around.

The restock worker is available to purchase for 10 hearts from the ingame store and will restock your entire mall for an additional heart. Each time the player uses this restock service, the worker will deduct one heart from your total.

Note: He won’t restock your mall until the majority of your items are out. This prevents him from taking all your hearts away.

We’ve also got a bunch of new attractions for players to place in their mall. Remember, you can swap out your old stores for these new ones!

I have a bug or error that isn’t explained here. What should I do?
If you’re having any performance issues or experiencing any bugs within your game, please contact our customer support team so that we can record and fix these errors as quickly as possible. You can contact our team via support@playfirst.com.