Hotel Transylvania Dash: FAQ

PlayFirst and Sony Pictures Animation team up to bring you Hotel Transylvania Dash, a frightfully fun game based on the upcoming movie, Hotel Transylvania!

How do I get more points?
Make sure you are matching your guest’s color with the room color. When you color match correctly, you will earn awesome tip bonuses! The faster you match guests to their rooms, the more you will earn in tips! Make sure you make use of ‘Blood Drops’ to increase your tips!

What is the point of Blood Bills? Why should I collect them?
Wayne and Wanda are coming to stay and they require a VIP suite! Use the Blood Bills you collect to upgrade their suite to make it the perfect visit! Upgrades include beds, rugs, windows, tables, dressers, etc.

How can I get more Blood Bills?
When it comes to upgrading your items, before every level, make sure to purchase Blood Drops and assign them to the room of your choice. The more Blood Drops your rooms have the more Blood Bills you’ll receive at the end of the level.

How can I make my customers happier?
Upgrades! Buy paintings, murals, urns and potion makers to help increase the overall happiness of your guests. Additionally, several of the guests have taken a particular liking to worm cake! Treating guests to worm cake will increase their happiness immensely!

What are the different types of customers I will have to deal with?
There are 9 types of customers you will be dealing with:

1. Fly People - The most easygoing of your monster guests.
2. Swamp Monster - Loves daily swims, always asks for a towel.
3. Mrs. Blob - Big appetite, orders twice as much food.
4. George & Gina Gremlin - Will request pillows, love Worm Cakes.
5. Yeti - These noisy guests make a monstrous racket.
6. Murray the Mummy - He often knocks things over in his excitement.
7. Frankenstein - Wanders the hotel while sleeping - tap to wake him!
8. Bigfoot - Loves traveling with an entourage.
9. Jonathan - He will scare other guests with his humanness! Tap on him to return him to his room.

What's the difference between Hotel Transylvania Dash FREE/Upgraded and Hotel Transylvania Dash Deluxe?
Free/Upgraded versions of Hotel Transylvania Dash are entirely separate from Hotel Transylvania Dash Deluxe. While they may seem the same, purchases in one do not transfer to purchases in the other.

Hotel Transylvania Dash FREE/Upgraded are the same game client. You are able to download and play a small amount of the game for FREE with additional upgrade features available at a small in app purchase cost. The option to upgrade your game to the deluxe edition from within the free version is available and will allow you to continue your progress without starting over.

Hotel Transylvania Dash Deluxe is a paid version of the game that features the hotels from the free edition including any additional in app purchases. Players can purchase the full game outright if they wish to maximize their content and gameplay. If you require further explanation or clarification, our support team can assist.

How many hotels are there?
There are three wings in Hotel Transylvania, each with new challenges.

1. The Main Hotel
2. The Howling Wing
3. The Dungeon

Additional levels are to be released as in-app purchases.

I'm having technical issues and cannot find the solution myself! Who do I talk to?
Our support team is always willing to help! If you're completely stuck or seem to be suffering from technical troubles, send an email to support@playfirst.com or submit a ticket through our knowledge base. A customer support team member will get back to you within 1 - 3 business days.